Política de privacidad

Last updated: January 21, 2026

Amberlad operates this store and this website, including the data, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). Amberlad uses Shopify technology to deliver the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or complete another transaction through the Services, or when you otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed in accordance with it.

Personal information we collect or process

When we use the term “personal information,” we mean any information that identifies you or can reasonably be linked to you or another individual. Personal information does not include anonymized data or data that has been de-identified so that it cannot reasonably identify or be linked to you. Depending on how you interact with the Services, where you live, and what applicable law permits or requires, we may collect or process the following categories of personal information—including inferences drawn from such information:

  • Contact details, including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information, including credit card and debit card numbers, financial account information, payment card details, transaction details, payment method, payment confirmation, and other payment-related information.

  • Account information, including your username, password, security questions, preferences, and settings.

  • Transaction information, including items you view, add to your cart, save to a wishlist, purchase, return, exchange, or cancel, as well as your past transactions.

  • Communications with us, including information you provide when contacting us, such as submitting a customer service request.

  • Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage information, including information about how and when you interact with or navigate the Services.

Sources of personal information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide personal information.

  • Automatically through the Services, including information from your device when you use our products or services or visit our websites, and through cookies and similar technologies.

  • From our service providers, including when we engage them to enable certain technologies or when they collect or process personal information on our behalf.

  • From our partners or other third parties.

How we use your personal information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

  • Providing, personalizing, and improving the Services. This includes fulfilling our contract with you, processing payments, managing orders, remembering your preferences and interests, sending account-related notifications, handling purchases, returns, exchanges, or other transactions, creating and managing your account, arranging shipping, facilitating returns and exchanges, enabling product reviews, and offering a personalized shopping experience, such as recommending products related to your purchases.

  • Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending commercial or promotional communications by email, text message, or postal mail, and displaying online advertisements for products or services on the Services or on other websites, including based on your previous purchases or activity on the Services.

  • Security and fraud prevention. We use your personal information to authenticate your account, provide a secure shopping and payment experience, detect, investigate, or respond to potentially fraudulent, illegal, dangerous, or malicious activity, protect public safety, and ensure the security of our Services. If you register an account, you are responsible for keeping your login credentials confidential, and we strongly recommend that you do not share them with anyone.

  • Communications with you. We use your personal information to provide customer support, respond to inquiries, deliver services efficiently, and maintain our business relationship with you.

  • Legal purposes. We use your personal information to comply with applicable law, respond to valid legal processes (including requests from law enforcement or government authorities), participate in civil discovery, litigation, or other legal proceedings, and enforce or investigate potential violations of our terms or policies.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy, including:

  • With Shopify, service providers, and other third parties that perform services on our behalf (such as IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).

  • With marketing and business partners to provide marketing services and display advertising. For example, we use Shopify to support personalized advertising through third-party services based on your online activity across different merchants and websites. These partners use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to opt out of sharing your information for personalized advertising purposes; you can exercise those rights where indicated.

  • When you direct, request, or otherwise consent to the disclosure of certain information to third parties, such as for product delivery or through social media widgets or login integrations.

  • With our affiliates or generally within our corporate group.

  • In connection with a business transaction, such as a merger or insolvency, to comply with legal obligations (including subpoenas or court orders), to enforce our Terms of Service or policies, or to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted on Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. To deliver and enhance the Services, information you submit may be transferred to and shared with Shopify and with third parties located in countries other than your own. We also use certain advanced Shopify features that incorporate data derived from your interactions with our store, other merchants, and the Shopify platform itself. In these circumstances, Shopify acts as a data controller for such processing, including responding to your requests to exercise rights related to that data. For more information, please see Shopify’s Consumer Privacy Policy and, depending on your location, exercise your rights via Shopify’s Privacy Portal.

Third-party websites and links

The Services may include links to websites or online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, we encourage you to review their privacy and security policies and terms. We are not responsible for the privacy, security, accuracy, or reliability of such sites or the information they contain. Information you share in public or semi-public spaces, including on third-party social media platforms, may be visible to others without limitation on its use by us or third parties.

Children’s data

The Services are not intended for use by children, and we do not knowingly collect personal information from minors as defined by applicable law. If you are a parent or legal guardian and believe a minor has provided us with personal information, please contact us using the details below to request deletion. As of the effective date of this Privacy Policy, we do not knowingly “share” or “sell” personal information of individuals under 16 years of age as defined by applicable law.

Security and retention of your information

No security measure is perfect, and we cannot guarantee absolute security. Information transmitted to us may not be secure during transmission, and we recommend that you do not use unsecured channels to send sensitive information.

We retain personal information for as long as necessary to maintain your account, provide the Services, comply with legal obligations, resolve disputes, and enforce applicable agreements and policies.

Your rights and choices

Depending on where you live, you may have some or all of the following rights regarding your personal information, subject to certain limitations:

  • Right of access – to request access to the personal information we hold about you.

  • Right of deletion – to request deletion of your personal information.

  • Right of correction – to request correction of inaccurate personal information.

  • Right to data portability – to receive a copy of your personal information or request its transfer to a third party.

  • Right to opt out of sale or sharing for targeted advertising – depending on your location, you may have the right to opt out of the “sale” or “sharing” of personal information for targeted advertising. If you visit our site with the Global Privacy Control signal enabled, we will treat this as an opt-out request for that browser and device, and, where possible, apply it to your Shopify account as well.

  • Managing communication preferences – you may opt out of promotional emails at any time using the unsubscribe option in our emails, though we may still send non-promotional messages related to your account or orders.

You may exercise these rights through the locations indicated in the Services or by contacting us using the details below. We will not discriminate against you for exercising your rights and may need to verify your identity before processing your request, as permitted by law.

Complaints

If you have concerns about how we handle your personal information, please contact us using the details below. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.

International transfers

We may transfer, store, and process your personal information outside your country of residence. Where required, we use recognized transfer mechanisms such as Standard Contractual Clauses or equivalent safeguards, unless the destination country is deemed to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. We will post the updated version on this website, update the “Last updated” date, and provide notice as required by applicable law.

Contact

If you have any questions about our privacy practices, this Privacy Policy, or wish to exercise your rights, please contact us by email at contacto@amberlad.com